Order Modification & Cancellation Policy
Once you place an order, you have 24 hours to request modifications or cancellations. After this period, we are unable to process any cancellation requests, regardless of the reason.
How to Modify or Cancel an Order?
To request a modification or cancellation within the allowed timeframe, follow these steps:
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Gather the required details:
- Order confirmation email
- Order number
- Specific changes or cancellation request
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Email your request to support@ronpet.shop with the subject line:
[Modify/Cancel Order – Order Number]
We will review your request and respond as soon as possible.